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Bakoh Academy and Research

Managed Services

Platform Operations

24/7 operation of production platforms with measurable service levels.

Observability, on-call and incident response operated as an extension of your engineering organisation.

What we deliver

Observability, on-call and incident response operated as an extension of your engineering organisation.

How we work

Every engagement starts with a short discovery phase so the delivery plan is grounded in your constraints — regulatory, technical and organisational. From there we work in two-week increments with a demonstrable outcome at the end of each.

  • SLOs and error budgets
  • Follow-the-sun on-call
  • Blameless incident reviews